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Detailed description of goods and/or services SCS Group is a business in the computer software industry that markets computer software. Delivery policy Subject to availability and receipt of payment, requests will be processed within 2 days and delivery of the serial number (activation key) confirmed by way of confirmation email. Return and Refunds policy The provision of goods and services by SCS Group is subject to availability. In cases of unavailability, SCS Group will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. Customer privacy policy SCS Group shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 Payment options accepted Payment may be made via MasterCard or Visa cards or by bank transfer into the SCS Group bank account, the details of which will be provided on request via email, fax or telephonically. Credit card acquiring and security Credit card transactions will be acquired for SCS Group via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details separate from card details Customer details will be stored by SCS Group separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). Responsibility SCS Group takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods Country of domicile This website is governed by the laws of South Africa and SCS Group chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as 2 Morice Place La Lucia Umhlanga South Africa. Variation SCS Group may, in its sole discretion, change this agreement or any part thereof at any time without notice. Company information This website is run by Stark Software cc based in South Africa with the registration number 1989/026751/23 and Member Michael Stark. Stark Group contact details Support : mike@stark.co.za Support: +2731 562 9990 |